Billing, Cancellation & Refund Policy

Payment Methods

Botomic accepts credit card payments only for all subscriptions and purchases.

Billing

Recurring subscription plans charge customers monthly or annually from the purchase date until cancellation is requested. One-time lifetime license purchases are charged once with no recurring billing.

Subscription Changes

Customers may switch between subscription plans at any time from the billing section of their account. Changes will take effect at the end of the current billing period.

Cancellation

Customers can cancel their subscription at any time. To cancel your subscription, navigate to Account Settings in your dashboard and select "Manage Subscription".

It is the customer's responsibility to confirm the cancellation. Upon cancellation, you will retain access until the end of your current billing period.

Refund Policy

Subscription Refunds

Subscription charges are refundable within 7 days of the initial subscription charge only. Refunds are not available for subsequent billing periods or renewals.

Lifetime Licenses

One-time lifetime license purchases are non-refundable.

Free Trial

Botomic offers a 7-day free trial with full access to all features. A valid payment method is required to start a trial. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription and you will be charged the applicable fee. You may cancel at any time during the trial to avoid being charged.

Contact Us

If you have any questions about billing, cancellation, or refunds, please contact us at support@botomic.trade.